Santa Clarita Community and HOA Property Management Company

INFINITY PROPERTY SERVICES was founded in 2005 with a vision of creating a unique community management company that offered all of the expertise and services of top level management firms but with a boutique style focus on providing responsive and personal customer service.

Top Level Association Management Expertise Combined with Boutique Style Focus

Working with associations here in the Santa Clarita Valley and throughout Southern California for many years, Infinity’s founders knew that this was not a one size fits all industry, even though many management companies treated it that way. So, they assembled a team of experienced professionals and transformed the way homeowner association management companies work with their communities, taking the time to understand each one’s specific requirements, creating the right systems and services to make each one a success, and always with a focus on providing exceptional personal customer service.

 

Infinity Property Services, a Santa Clarita HOA management company

Advantages of working with Infinity Property Services include:

  • A full service association management company with industry leading certifications, all the technology you need specifically designed for community association management, and one on one customer service that puts you first.
  • Real, live people you can talk to any time during office hours – call or email and you will get a personal response right away.
  • Much more than management, we create relationships that work in perfect synergy to provide exactly what each association needs.
  • Exceptional hands on customer service throughout every step and process.
  • Satisfaction like no other – we still manage our first association clients.
  • You are not just a number! We offer a refreshing approach to community management that makes you feel more like family.

“Infinity Property Services is prompt, professional, and flexible in meeting the needs and challenges of our Association. They are constantly helping us successfully navigate through daily maintenance issues and strategically plan for fiscal and programmatic issues. We are very pleased with our positive partnership with them.”
— Sam N.

TRANSFORMING THE COMMUNITY MANAGEMENT INDUSTRY, ONE PERSON AT A TIME

We love what we do and are grateful for the opportunities we have to work in person and in partnership with everyone from board members to residents to create stronger, happier communities we are proud to be a part of.

Exceptional and extraordinary customer care is the foundation of everything we do, and we are proud to have created relationships with communities throughout Southern California that support the quality and integrity of their communities while enriching the lives of the residents and families that we are so fortunate to serve.

We feel fortunate to have created lasting relationships with our clients, many of whom have been with us since we started this company. These long term retentions highlight our clients’ high level of satisfaction with our performance, our people and our success helping their communities shine.

happy family served by responsive community association management company Infinity Property Services

FREQUENTLY ASKED QUESTIONS

What does the management company do for the association?

Professional association management provides expert guidance to the volunteer Board of Directors in the operation and management of your community’s assets. While the Board of Directors is responsible to conduct the business of the corporation, they may delegate to management the authority to carry out the day-to-day operation of the association. The scope of services provided by a managing agent will vary based on the needs of each association. Contractual management duties may include preparation of financial statements, collection of assessments, coordination with maintenance contractors, and solicitation of bid proposals.

Infinity Property Services is a separate business enterprise hired to act as an agent of the association. We are not affiliated with any builder or developer. Nor are we connected to any vendors that provide services to the association, whether they are maintenance, landscape or other service contractors. The management staff consists of certified community association managers, each of whom have achieved both national and state-recognized designations. These designations help ensure that the manager working for your association has the knowledge, experience and integrity to provide the best possible service to your board of directors and to your association. The firm is bonded and a CPA is one of the principals.

What rights do I have as a member of the Association?
Generally, the rights of the owners include: The right to vote to elect or recall the Board of Directors in accordance with the governing documents; The right to vote to amend the Articles of Incorporation, Bylaws, and CC&R’s; The right to be elected to the Board of Directors; and, The right of access to certain documents of the association. Fairly simple, isn’t it? The volunteer Board of Directors that you elect operates the corporation on your behalf. Can you participate in the board meeting? Yes…and, No. The meetings are open to all members of the association and you do have the right to speak at these meetings. Only the board members, however, have the authority to vote on the matters set before them.
Who is responsible for what in the Association?
The Organizational hierarchy of an association consists of: Board of Directors establishes policies and procedures. Homeowners are responsible for paying assessments, voting in elections, and complying with the governing documents. Management Company executes policies and procedures as established by the Board of Directors. Committees research and make recommendations to the Board of Directors who then makes the final decision, i.e. Newsletter Committee, Architectural Committee, Rules Committee and Grounds Committee. Sub-Contractors are professionals hired by the Board to perform services for the association. The Management Company oversees the sub-contractors. The Auditors work independent of the Board of Directors and the Management Company in order to provide a fair and impartial audit and review of your association's finances. The audit is mailed to all homeowners annually in accordance with California Civil Code requirements.